


A failed flame sensor brought this Noritz tankless water heater to a complete stop. No hot water. That's one of those problems that sounds simple but can turn into a guessing game fast - especially if you're not familiar with how these systems work internally.
Here's the thing about tankless units: they're more sophisticated than a traditional tank heater. There's a lot going on inside - control boards, sensors, wiring harnesses, gas valves. When something fails, the unit throws an error code, but that code is just a starting point. You still have to know what you're looking at to make the right call.
In this case, we opened the unit up and got straight to diagnosing. The flame sensor was the culprit. It's a component that tells the unit whether or not the burner is actually lit. When it fails or gets dirty, the heater shuts itself down as a safety measure. The homeowner had no idea why their hot water just stopped - and that's completely normal. These aren't obvious failures from the outside.
We replaced the sensor and got the system running again. No replacement unit needed, no drawn-out repair process. Just accurate diagnostics and the right fix. That's what makes the difference between a repair that lasts and one that leaves you calling again two weeks later.
Tankless water heater repair isn't always straightforward, but it doesn't have to be a nightmare either. If your system is acting up - throwing error codes, running cold, or just not firing - that's exactly the kind of thing we handle.